Shipping policy

Free 7–10 Day Delivery
Every order ships free. No minimum. No catches. Order today and your Norivia arrives in 7–10 business days — because your puppy shouldn't have to wait another night.

Tracking
You'll receive a tracking number by email the moment your order ships. Follow your package every step of the way.

Where We Ship
We currently ship within the United States. Canada, UK, and Australia coming soon.

Delayed Orders
In the rare case of a delay, we'll email you immediately with an updated delivery estimate. If your order hasn't arrived within 15 business days, contact us at 
noriviasupport@gmail.com and we'll make it right.

Damaged or Lost Packages
If your order arrives damaged or doesn't arrive at all, we'll send a replacement immediately — no questions asked.